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Support

We're here to help you get the most out of Productivity Plus Pack

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Get in Touch

Have a question or need assistance? Send us an email at support@onegreatworld.com and we'll get back to you as soon as possible.

Common Questions

Quick answers to frequently asked questions

How do I install Productivity Plus Pack?

Download the appropriate installer for your system (x64 or ARM64) from the download page and run the .msi file. Follow the installation wizard to complete the setup.

What are the system requirements?

Productivity Plus Pack requires Windows 10 or Windows 11. Both x64 and ARM64 architectures are supported.

How do I tag files with File Organizer?

Right-click on any file in Windows Explorer and select the tag option from the context menu. You can also use the keyboard shortcut Ctrl+Win+Alt+T followed by a number key (1-9) to quickly apply tags.

Can I customize the hotkeys?

Currently, hotkey customization is limited, but we're working on adding full customization support in a future update.

How do I uninstall?

Go to Windows Settings > Apps > Installed apps, find "Productivity Plus Pack" in the list, and click Uninstall.

Is my data safe?

Yes. All your tags, ratings, and settings are stored locally on your computer. We do not collect or transmit any of your personal data.

Can I tag or rate directories?

No, currently tagging and rating features are only available for files. Getting that work will require significant changes. Please let us know if this is a feature you'd like to see in future updates!

Does folder icons sync across OneDrive?

Yes, but it will likely take a minute or so for OneDrive to sync the changes and for us to detech changes and update the folder icons across your devices.

Philip, what's you favorite feature?

I love the File Organizer's tagging and rating features. And I in particular enjoy the tags and rating overlays in thumbnails! That can't have been easy to get working in Windows.